Shipping Policy – Curved Furniture Shop
This Shipping Policy outlines the procedures and terms regarding the delivery of products purchased from Curved Furniture Shop.
Order Processing
All orders are subject to processing. This processing period is distinct from the shipping transit time and is required to prepare your item(s) for dispatch. You will receive a notification once your order has been processed and is ready to be handed over to the shipping carrier.
Shipping Methods and Carriers
We partner with reputable carriers to ensure your order is delivered in a secure and timely manner. The available shipping options will be presented to you at checkout. Please note that the choice of carrier may vary depending on the destination and the specific characteristics of the items in your order.
Domestic Shipping
For deliveries within the country, we offer a variety of shipping services. The specific service available for your order will be displayed during the checkout process. Please note that delivery is subject to the operating schedules and policies of the selected carrier.
International Shipping
We are pleased to offer international shipping to select destinations. If you are placing an order from outside our home country, applicable international shipping options will be shown at checkout. Please be aware that international shipments may be subject to customs clearance procedures, which can cause delays beyond our original delivery estimates.
Tracking Your Order
Once your order has been dispatched, you will receive a shipping confirmation that includes a tracking number. This number will allow you to monitor the progress of your shipment directly on the carrier’s website.
Shipping Restrictions
Certain items may be subject to shipping restrictions due to their size, weight, or the nature of the materials. In such cases, we will notify you as soon as possible to discuss alternative arrangements or delivery solutions.
Damages and Issues
Please inspect your order upon reception. If you notice that the item is damaged or if you have received the wrong item, you should contact us immediately. This will allow us to evaluate the issue and take the necessary steps to resolve it.
Incorrect Shipping Information
It is the responsibility of the customer to provide accurate and complete shipping details. We are not liable for orders that are delayed or undeliverable due to incorrect information provided at the time of purchase.
Customs and Import Duties (For International Orders)
Your order may be subject to import duties, taxes, and customs clearance fees. These charges, if applicable, are the sole responsibility of the recipient. We recommend contacting your local customs office for more information on potential costs before placing your order.
Lost or Stolen Packages
We are not responsible for packages that are confirmed as delivered by the carrier but are subsequently lost or stolen. In such cases, we recommend filing a claim directly with the carrier.
Changes to This Policy
We reserve the right to update this shipping policy as necessary to reflect changes in our operations or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and we encourage you to review this policy periodically.
Contact Us
If you have any questions about our shipping procedures or this policy, please reach out to our support team through the contact methods provided on our website.